Refund Policy

Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each service before ordering it, it provides all the details about the services.

In case of dissatisfaction from our services, Customers have the liberty to cancel their request a refund from us. Our Policy for the cancellation and refund will be as follows:

  • Customers are requested to order astrology services carefully with full consideration. Refunds can't be issued on the order of any reports under any circumstances, once it reaches the processing stage. If you wish to cancel the order, please e-mail us within 12 hours.
  • The delivery period of reports displayed on the web site is an approximate period. As our astrologers manually prepare the reports, some delay may be possible in delivery of the reports. We will try to deliver the reports as soon as possible. Delays will not be considered as biases for refunds.
  • We request you to please re-check all your data while submitting the order on line. We will not consider refund requests resulting from the incorrect data provided by you. However, if you e- mail us correct data to within two hours, we will consider the changes to be made.

If money paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.

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